Manage Your Personal Information

In some countries and states, you may have a right to make certain requests in connection with your personal information. Before Cinépolis USA can honor your request, we want to make sure you are who you say you are.

If you are making a request on behalf of another person, Cinépolis USA must confirm you are authorized to make the request.

If you have a general question about how Cinépolis USA handles personal information, please review our Privacy Policy or contact Guest Services.

Personal Information Requests

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Select an option

Definitions

"Do not sell my personal information"
Opt out of allowing your personal information to be sold. This request will require additional identity verification steps.

"Request access to my personal information"
Request access to your personal information. This request will require additional identity verification steps.

"Delete my personal information"
Deleting all personal information can result in the loss of your electronically stored Cinépolis USA account and memberships, points, credits, rewards, gift cards, refund cards, and tickets because we would be unable to associate your information with these paid-for items. Deletion cannot be reversed and is permanent. This request will require additional identity verification steps.

Are you a California resident?
Are you making a request in regards to your own data?

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